Frequently Asked Questions about Stone Installation and Fabrication Process

What is the lead time for delivery?
Delivery is a case by case. If delivery is within the Chicago-land area, it can take up to 3 days. However, this all depends on the clients needs and location.

What are the accepted methods of payment?
We accept any major credit cards & checks

Why can some stones not be used for exterior applications?
Some natural stones are not suitable for exterior applications due to the effects of weather. The weather can cause abrasion and cracks.

Where in my home can I use natural stone?
You can use natural stone in the interior and exterior of your home. For specific application concerns, please consult with one of our sales representatives.

What are the general dimensions of slabs and tiles?
Slabs come in 2cm, 3cm, 5cm and in unique cases 7cm. An average slab generally contains approximately 40-60 square feet. A small slab could be 24 x 36, a large slab could be 96 x 132. Tiles come in the following sizes: 2×4, 2×8, 3×6, 3.5×12, 3.5×16, 4×4, 4×8, 4×12, 4×24, 6×6, 6×12, 6×24, 6×48, 8×8, 8×16, 9×18, 10×48, 12×12, 12×24, 12×48, 16×16, 16×24, 16×32, 16×36, 18×18, 18×36, 18×48, 20×20, 24×24, 28×30, 24×36, 24×38, 30×30, 32×32, 36×36, 50×50, and 55×55. If you need a size that is not here, please call to confirm.

What are the most suitable stones for kitchen countertops?
Granite, Quartzite, Engineered Quartz, and Marble.

What are the origins of the materials?
We source a multitude of stones from every corner of the world. Our biggest suppliers are located in Italy, Brazil, China, Turkey, Portugal and Spain.

Does MG Stone Surfaces do fabrication and installation?
MG Store Surface, Inc., does not fabricate or install material. However, as part of our process we can connect you with a trusted, reputable company for your fabrication & installation needs.

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